Contact Us

Escalation Matrix

Details of	Contact Person	Address	Contact No.	Email Id
Customer care	Ms. Priyanka Mishra	1114, 11th Floor, Naurang House, 21 K.G Marg, New Delhi-110001	011-40099050	customercomplaints@jaypeeindia.com
Head of Customer care	Mr. Kharak Singh	1114, 11th Floor, Naurang House, 21 K.G Marg, New Delhi-110001	011-40099055,+91-9599382490	kssinghwal@jaypeeindia.com
Compliance Officer	Mr. Dharmedra Singh	1114, 11th Floor, Naurang House, 21 K.G Marg, New Delhi-110001	+91 9599382491	compliance@jaypeeindia.com
Director	Mr. Pardeep kumar	1114, 11th Floor, Naurang House, 21 K.G Marg, New Delhi-110001	+91 9971940861	Info@jaypeeindia.com
Grievances	Mrs. Rajni Khanna	1114, 11th Floor, Naurang House, 21 K. G. Marg, New Delhi - 110001	011-40099050 Extn: 2015	grievance@jaypeeindia.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with :

>• SEBI at https://scores.sebi.gov.in

• Exchange at

NSE--> https://investorhelpline.nseindia.com/NICEPLUS/

BSE--> https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

MCX--> https://www.mcxindia.com/Investor-Services

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Attention Investors:

• KYC is one time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary
• "Prevent Unauthorized Transactions in your Demat account --> Update your Mobile Number with your Depository Participants. Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account directly from NSDL on the same day. Issued in the interest of Investors."
• No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investors account.
• Registering complaint on SCORES Portal, Filing complaint on SEBI SCORES – Easy & Quick

• 1. Register on SCORES portal.
• Mandatory details for filing complaints on SCORES - Name, PAN, Address, Mobile Number, E-mail ID.
• Benefits - Effective Communication & speedy redressal of the grievances

Note:- Working hours "Mon to Fri 09:00AM to 05:30PM"

India Branch Office

 

International Branches